Shipping policy

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for all our customers.
Order Processing
Orders are processed within 1–5 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Shipping & Delivery
As an online brand, we ship orders directly from our trusted warehouse partners to ensure efficient and timely delivery.
Estimated Delivery Times
Australia: 7–14 business days
Canada: 7–14 business days
Other International Destinations: Delivery times may vary depending on the location and local carrier services.
Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, public holidays, or other unforeseen shipping delays.
Shipping Fees
We are pleased to offer Free Standard Shipping on all orders unless otherwise stated at checkout.
Order Tracking
Tracking information will be provided via email once your order has been shipped. Please allow up to 48 hours for tracking details to become active.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. We cannot be held responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.
Delayed or Lost Shipments
While we work closely with our shipping partners to ensure timely delivery, we are not liable for delays caused by courier services, customs procedures, or circumstances beyond our control. If your package appears to be delayed or lost, please contact our customer support team, and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact our customer support team. We are always happy to help.
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